Published on: August 4, 2018
Call centers are the hub of hustle and bustle for most companies. This is where great customer care is taken to keep customers happy, resolve issues, and hopefully maintain persistence in existing business relationships. It’s easy to get wrapped up in the daily grind of just handling high call volumes and putting out fires to […]
Published on: August 3, 2018
While you’re driving your new business sales with best practices in CRM, are you sure you’re not missing additional opportunities for inbound sales? Today we’re going to talk about three essential steps to incorporate into your sales strategy, maximizing sales and not leaving money on the table. Always Be Upselling You have a new customer, […]
Published on: July 16, 2018
CRM Marketing CRM, known as a customer relationship management system, is a type of software businesses use to manage their relationships with customers. These days, user experience has taken on a whole new meaning in the customer service department, which directly impacts the way we market and sell to consumers (B2C) and to other businesses […]
Published on: July 3, 2018
The CRM marketplace is booming, and there are more options out there than ever before. Some of the best of today’s options offer simplified, easy-to-use, cloud-based software designed to implement quickly. This new generation lets you get back to the business of growing your business instead of slogging overtraining and installation struggles. So, how can […]
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