Published on: April 15, 2020
Call center success depends on two things: each agent maintaining the highest possible calling rates, while also delivering the best possible sales process to the potential customer on the other end of the line. Customer resource management is specifically designed to take care of the second half of that equation by putting more complete customer […]
Published on: February 11, 2020
CRM tools are finding a home in companies across essentially all industries because CRM technology represents an accessible and affordable way to improve most areas of a business – both customer-facing and purely internal. But with that wider adoption comes a sea of platforms vying for your attention and your business. With so many options […]
Published on: January 14, 2020
Web design and SEO are both highly competitive fields that allow you to work remotely from essentially anywhere. That means your firm is competing against others from essentially all over the world. That’s a scary thought, and it means that, in order to ensure a constant and steady stream of new business coming in the […]
Published on: December 4, 2019
While digital communications have overtaken the telephone in a number of industries, in the debt collection world, the phone call is still king. Luckily, modern technology has improved the efficiency and effectiveness of phone communications too, with the advent of internet-based power dialers. CRMDialer, one of the most full-featured customer resource management tools on the […]
Published on: July 24, 2019
Customer resource management platforms are the ideal tools to help streamline every aspect of the sales and customer management process. But with so many available on the market, it can be difficult for companies to determine which CRM solutions are the best for them. There are plenty of factors to consider, and, acknowledging the amount […]
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