We wanted to build a tool that would help sales reps win back their time. A software that allowed teams to focus on talking to more people than, dare I say it, enjoy the thrill of sales, again!

Dimitri Akhrin

Founder and President

Dimitri Akhrin
+1,000
Reps on board
+300,000
Leads tracked
+10,000
Minutes called
+30,000
SMS sent

OUR STORY

We needed to provide a way to spend less time
preparing to sell than actually selling

CRMDialer started as a side project at our sister company: Bank Associates Merchant Services.
We were doing great at BAMS. Sales were growing. But it was all sustained on the endless hours we put into the business. We needed a software that helped us work smarter, not harder. Problem is, nothing on the market would come close to what we needed in order to grow the business.
Our solution? Let's build it ourselves.
It took us the best of two years to build and perfect the software. BAMS' sales prospered on the back of it.
We didn't even realize other businesses would want to use it, until we noticed people on trade events looking at our computers and asking what software we were using.
We had inadventently created demand for something we only meant to use internally.

CRMDialer ramps up your
inbound and outbound sales

If you feel like you are missing the piece that brings all of your sales data into a single place so you can work smarter... why don't you give CRMDialer a chance?
You might be surprised–just as we were–to find out it was exactly what you were looking for.

CRMDialer ramps up your inbound and outbound sales

Automate sales busywork.
Focus on your customers.

GET STARTED FOR FREE

OUR VALUES

Let's uncomplicate sales

1

Keep it simple

Simple beats complicated. Working with a single system to manage your sales it's easier than connecting a handful of tools together.
Your software should mimic the way you go about sales. If you like to keep it simple, your CRM should too.

2

Focus on growth

CRMDialer is most valuable for companies with an existing sales team that wishes to unify their daily outreach process, taking already great salespeople and putting them on hyperdrive.
At CRMDialer, we love sales and we are focused on helping you grow.

3

Sales and support

We want to help teams make sales more human, spending more time speaking with customers and focusing on their challenges.
Our customer service is built upon the same principle. Providing stellar customer support is one of our core values at CRMDialer.

4

Keep it fun

Work does not have to be a grind! We engage and encourage comradery across the organization to make sure that everyone feels included and has their pulse to the company.
Peer engagement is very important to us, especially for our remote teammates.


Featured in Bloomberg Television

As seen on The American Dream

CRMDialer takes all the sales, marketing and support functions of enterprise solutions, adds flexibility and integrated communication tools, and makes them available to organizations of all sizes. CRMDialer helps its users communicate and collaborate more effectively, close more deals and work better together.

Dimitri's Signature Founder and President
CRMDialer Team Collage

Meet the people behind our success!

Founder and President

Dimitri Akhrin
Dimitri Akhrin
President

Dimitri Akhrin×

Dimitri Akhrin is the president of both IRIS CRM, the most advanced independent payment processing CRM on the market, and CRMDialer, a sophisticated telemarketing platform for small and mid-level businesses. He is passionate about sales leadership, keeping clients happy and how the future of CRM is evolving. Dimitri founded IRIS CRM in 2010 and CRMDialer in 2018.

With more than 17 years of industry experience and a deep understanding of being a hands-on manager, Dimitri is a recognized leader in the payment processing and Software as a Service (SaaS) CRM space. He is a problem solver and identified a gap to create a business management system capable of communicating with multiple payment networks. Dimitri truly understands specific pain points that Independent Sales Organizations (ISOs) experience while developing technology systems and how to create tools to address their unique needs. After years of careful research and development, IRIS CRM was born and today the company serves more than 100 ISOs and even powers CRMDialer’s software.

Prior to IRIS CRM, Dimitri founded BAMS.com. He has served as president of the company for more than 12 years and continues to oversee the day-to-day operations of the full service electronic payments solution provider.

Dimitri holds a Bachelor's degree in Business and Technology Management from New York University's Tandon School of Engineering.

Leadership Team

Jaron Ruckman
Jaron Ruckman
Lead of Product

Jaron Ruckman×

Jaron is an expert at delivering enterprise-level support and spends his time onboarding and training clients, providing software support and testing new features. Jaron also works with the development team to design a fluid user experience.

Leonid Shumakov
Leonid Shumakov
Lead Developer & Software Architect

Leonid Shumakov×

Leonid has more than 10 years of software development experience and leads new processor integration at IRIS CRM. Leonid is a math genius (although he will not admit it) and has the capacity to quickly solve complex problems involving large datasets.

ASHVIN DHAWAN
ASHVIN DHAWAN
Senior Vice President of Sales

ASHVIN DHAWAN×

Ashvin brings senior sales, banking and payments industry experience to the IRIS CRM team. Ashvin is focused on developing sales processes and creating ongoing opportunities.

Ivan Szabo
Ivan Szabo
VP of Marketing

Ivan Szabo×

Ivan has more than 10 years of experience providing digital marketing and e-commerce solutions. Ivan loves being creative and improving social media channels and planning new marketing campaigns.

Dmitriy Sirant
Dmitriy Sirant
Dev Ops Lead

Dmitriy Sirant×

Dmitriy has over 20 years in system administration. Dmitriy embraced DevOps in 2010 and succeeded in troubleshooting, architecture design and optimization, automated deployment, Kubernetes cluster creation, microservices, and IaC infrastructures building.

Viktoriya Belakhovskaya
Viktoriya Belakhovskaya
Customer Success Manager

Viktoriya Belakhovskaya×

Viktoriya operates as a Customer Success Specialist. She has 7 years of customer service experience making sure that the customers needs always come first. In her spare time, she enjoys spending time with her family and lounging around with her cat.

Luis Feliz
Luis Feliz
Support Lead

Luis Feliz×

Luis has over 15 years in the customer service industry. His number one goal is to always provide excellent customer service to every client and have them feel happy and important at the end. In his spare time, Luis enjoys spending time with his family and loves playing sports like basketball, baseball, and running.

Marco Buchmayer
Marco Buchmayer
Project Manager

Marco Buchmayer×

Marco has 3 years of experience managing enterprise software projects. He loves interacting with clients and colleagues to provide solutions in order to improve the product. Outside of work he loves to travel, cook (mainly eat what was cooked), and play with his puppy Kylo (Ren).

Oksana Lysionik
Oksana Lysionik
Project Manager

Oksana Lysionik×

Oksana has been a Project Manager for 5 years, so she knows how to develop processes to organize teams in order to go live successfully and on time. For her, being a Project Manager is not a job, but a vocation. Outside of work, she loves dancing and teaching.

Artem Pysanko
Artem Pysanko
Lead of QA

Artem Pysanko×

Artem is an experienced quality assurance engineer, who geeks out on bug hunting and web application penetration testing.

Firat Ozak
Firat Ozak
Project Manager

Firat Ozak×

Firat has 10 years of project management experience focused on enterprise SaaS systems. He loves finding simple solutions to complex problems using data. In his free time he researches history and writes Wikipedia articles about ships.

Landon Pierce
Landon Pierce
Business Development Manager

Landon Pierce×

Landon has over 6 years of experience in the payment processing and franchise industries. Coming from a retail ISO, Landon understands the needs and pain points that many ISOs experience.

Edward Kennedy
Edward Kennedy
Implementation Manager

Edward Kennedy×

Edward has 7 years of customer service experience, including over 4 years of customer success experience in the SaaS industry. His focus is always ensuring that the customer’s needs are not only addressed, but expectations are exceeded. Edward enjoys writing and editing for a sports podcast website, loves college football, and enjoys gaming as well as the latest shows and movies in pop culture.

Kateryna Pavliuk
Kateryna Pavliuk
Director of HR

Kateryna Pavliuk×

Kateryna is a passionate and people-centered HR and Talent Management professional who is helping to attract, retain and enable development of diverse talent for over 10 years. She is inspired by being in multicultural and fast-growing environment. In her free time, she loves traveling and spending time outdoors with her family.

Sergey Peredelskyi
Sergey Peredelskyi
Project Manager

Sergey Peredelskyi×

Sergey has more than 8 years experience in managing projects and teams. He is passionate about problem solving and getting things done! In his free time he loves hiking and playing sports.

Florentin Dragan
Florentin Dragan
Project Manager

Florentin Dragan×

Florentin has 6 years of project management experience in the SaaS industry and 4 more years in customer service. He is a problem solver and enjoys finding simple solutions to complex problems. In his spare time, he enjoys reading books for personal and professional development. Florentin also loves to travel, meet people from different cultures and try new foods.

Tricia Aguinaldo
Tricia Aguinaldo
Executive Assistant

Tricia Aguinaldo×

Support Operations Team

Alina Serdiuk
Alina Serdiuk
Senior Software QA

Alina Serdiuk×

Alina is interested in the IT industry and especially in the field of quality assurance. She takes great pride in her work. She is really keen on video games, reading books, and traveling.

David Conrad
David Conrad
Senior Support Specialist

David Conrad×

David is an IT specialist with a long career focused on client support services. He works with clients to implement processor integrations and improvements to merchant portfolio management.

Mario Pavic
Mario Pavic
Support Specialist

Mario Pavic×

Mario has over 10 years of inside sales experience in the IT sector. His many skills include sales and technical writing and data processing. Mario thinks that "An SQL query walks into a bar, sees two tables and asks them, may I join you?" is funny.

Danial Abid
Danial Abid
Sales Engineer

Danial Abid×

Danial has over 5 years of sales experience in multiple industries. Daniel likes working with businesses to help them find tailored solutions. In his spare time, Danial enjoys reading motivational books, attending the annual International Auto Show and spending time with his family.

Tina Koriakina
Tina Koriakina
Software QA

Tina Koriakina×

Tina is a friendly and energetic person. She loves communicating with teammates to collaborate and solve problems for clients. Her favorite part of working with a team of people is gaining skills and knowledge from others. Tina’s motto is “To always do her best!”

Juliia Arlamovska
Juliia Arlamovska
Software QA

Juliia Arlamovska×

Mohamad Kassim
Mohamad Kassim
Data Analyst

Mohamad Kassim×

Mohamad has been a data analyst for more than three years. Mohamad excels at Excel and provides excellent residuals management solutions at IRIS CRM. Mohamad enjoys playing video games and reading self-improvement books whenever he is not busy crunching numbers.

Mohsin Ijaz
Mohsin Ijaz
Senior Graphic Designer

Mohsin Ijaz×

Moshin has over 15 years of experience in print and digital media, and for over a decade, he’s been using his creativity and artistic abilities to bring IRIS CRM’s marketing campaigns to life. From logo creation to web design to multimedia production and beyond, there is no aspect of the creative design process Moshin can’t handle. In addition to his eye for design, Moshin’s understanding of consumer behavior allows him to produce work that perfectly melds form with results-driven function. When he isn’t exercising his creative muscles, Moshin’s hobbies include traveling and exploring mountain valleys.

Zoia Labuzova
Zoia Labuzova
Product Designer

Zoia Labuzova×

Hanna P.
Hanna P.
Software QA

Hanna P.×

Hanna is a detail-oriented QA specialist who is a reliable, team player that is always looking to learn something new. In her spare time, she loves doing puzzles and playing board games with friends.

Rob De Leon
Rob De Leon
Support Specialist

Rob De Leon×

Rob has 3 years of experience providing software support and training. As a techie, Rob enjoys constantly learning about the latest gadgets, electronics, and computer hardware. In his spare time, Rob enjoys trying new food, PC gaming, tinkering and learning about cars, and regular workouts.

Neal Zeleznak
Neal Zeleznak
Support Specialist

Neal Zeleznak×

Neal is a passionate support specialist that brings with him a background in finance and accounting, in addition to 4 years of software support experience. He is a people person who enjoys concert going and never leaves home without his camera.

Maryna Sorokotiaha
Maryna Sorokotiaha
Software QA

Maryna Sorokotiaha×

Maryna is a dedicated quality assurance engineer who maintains focus on the end result in order to provide the highest quality product. In her free time, she enjoys agility training with her dog, cycling, and traveling.

Tihran Behoian
Tihran Behoian
Software QA

Tihran Behoian×

Edgar H.
Edgar H.
Software QA

Edgar H.×

Edgar is a quality assurance engineer, who has experience in testing different types of projects, likes to learn new technologies and fields of knowledge.
He likes to spend free time with family in nature.

Valeriia T.
Valeriia T.
Product Designer

Valeriia T.×

Eric Ludwig
Eric Ludwig
Support Specialist

Eric Ludwig×

Amber Chapa
Amber Chapa
Support Specialist

Amber Chapa×

Amber brings 12 years of banking industry experience in addition to 4 years of software support experience. Her focus has always been to provide excellent customer service. In her free time, she loves to spend time with her family, as well as to travel.

Development Team

Kirill A.
Kirill A.
Developer

Kirill A.×

Kirill has 15 years experience in software development. He focuses on back-end tasks using PHP, MySQL, Redis, ElasticSearch, jQuery and JavaScript. When Kirill is not pushing out code, he is a great husband and father of three.

Pablo T.
Pablo T.
Developer

Pablo T.×

Pablo has more than 7 years of software development experience and always strives to find the simplest yet most effective solutions to complex problems. He focuses on leading the integration efforts of new payment processors and IRIS CRM.

Giorgi G.
Giorgi G.
Developer

Giorgi G.×

Giorgi has more than 10 years of software development experience. He has a vibrant passion for AI design and business intelligence insights. Giorgi hopes to one day develop an algorithm to choose tomorrow's winning lottery numbers.

Gary L.
Gary L.
Developer

Gary L.×

Gary built the page that you are currently reading. He works with the design and marketing teams to implement UI and UX designs. In his free time, Gary enjoys reading books and watching nature documentaries.

Ruslan K.
Ruslan K.
Developer

Ruslan K.×

Ruslan focuses on back-end development and brings almost 5 years of experience to the team. Ruslan likes learning about new approaches in development. Ruslan loves watching scientific videos about the universe and history. Ruslan stays active by being an avid hiker and basketball player.

Sergey K.
Sergey K.
Dev Ops Engineer

Sergey K.×

Sergey is a DevOps Engineer with over 10 years of experience in the IT industry. He considers himself a technical geek with a passion for studying new technologies and devices. Sergey loves hiking, riding his bike and having an active lifestyle.

Anton C.
Anton C.
Dev Ops Engineer

Anton C.×

Anton is a Dev Ops Engineer with more than 10 years of experience ranging from development to system administration. Looking at things from a coding perspective, KISS and DRY are methodologies that Anton loves to implement into automation and architecture designs.

Maksym K.
Maksym K.
Developer

Maksym K.×

Maksym has more than 5 years of software development experience. Maksym loves to learn and implement new technologies. Maksym is passionate about IT and enjoys bike riding during his spare time.

Sergey G.
Sergey G.
Developer

Sergey G.×

Sergey has 15 years of experience in software development, web technologies, various programming languages, and tools. Sergey is interested in scientific materials and believes that a good day is a day when something new is learned.

Slava P.
Slava P.
Developer

Slava P.×

Slava is a back-end and front-end developer with more than 10 years of experience in developing and 15 years of experience in IT. Slava likes playing video games, reading books, and biking.

Marc N.
Marc N.
Developer

Marc N.×

Marc has more than 10 years of software development experience with a focus on back-end integrations. When Marc is not working, he is a great husband and father of two kids and enjoys playing sports and juggling.

Rafal W.
Rafal W.
Developer

Rafal W.×

Rafal is passionate about new technologies and a programming lover since his first Atari 65XE. Rafal has been a PHP programmer since 2009. Rafal loves solving business problems with the help of IT. Rafal is a happy father and loves spending time with his daughter.

Slava T.
Slava T.
Developer

Slava T.×

Slava has more than 10 years of software development experience. Slava is open-minded to new technology, ideas, and people. Slava enjoys working with payments systems and everything related to them.

Ivan Y.
Ivan Y.
React Developer

Ivan Y.×

Ivan has over 7 years of commercial software development experience. He specializes in the implementation of front-end technologies and mobile cross-platform app development. He loves his job, reading books, and spending time with friends.

Rostyk H.
Rostyk H.
Developer

Rostyk H.×

Rostyslav is a full-stack developer with more than 5 years of experience. He is passionate about new technologies and enjoys solving interesting problems. Rostyk loves sports, driving a car, and travel.

Maksim M.
Maksim M.
Developer

Maksim M.×

Maksim has 15 years of software development experience. He is interested in working with large amounts of data, optimizing SQL queries, and building application architecture. In his free time, Maksim enjoys using his off-road vehicle to take his family to otherwise inaccessible areas.

Alexey K.
Alexey K.
React Developer

Alexey K.×

Alexey has over 12 years of software development experience across multiple programming languages, tools, and platforms. He prides himself on designing sophisticated solutions with optimized performance. Outside of work he enjoys bike rides with his friends.

Oleg S.
Oleg S.
Developer

Oleg S.×

Oleg has more than 10 years of experience as a software developer. He likes to study other programming languages, paradigms, and software architecture. He is primarily focused on back-end development and enjoys working with Rust and Python, but he also likes modern JS frameworks like ReactJS and VueJS. When he’s not working he enjoys SciFi movies and tv shows as well as spending time with his family.

Artyk C.
Artyk C.
Developer

Artyk C.×

Artyk is a software developer with over 4 years of experience who enjoys building complex applications. When he’s not coding applications, he loves to play video games.

Ruslan Sadovyi
Ruslan Sadovyi
React Developer

Ruslan Sadovyi×

Ruslan is an experienced web developer with an advanced degree in Information Systems Management and Technology. His main focus is web applications and UI/UX creation with an emphasis on the React ecosystem. Ruslan is always looking for opportunities to expand his skillset and learn new things.

Murad M.
Murad M.
React Developer

Murad M.×

Nikita S.
Nikita S.
Developer

Nikita S.×

Nikita is a full-stack developer with over 8 years of development experience. He is passionate about solving complex IT problems and learning various programming tools. Nikita spends his free time with his wife and daughter.

Taras L.
Taras L.
Developer

Taras L.×

Taras is an experienced developer having worked over 6 years in commercial software development. He is interested in creating projects off all sizes using the latest technology. He spends his free time with family friends.

Jafar J.
Jafar J.
Mobile Developer

Jafar J.×

JJ has 10+ years of experience in mobile app development. His passion for programming goes beyond the job. He enjoys being in front of his laptop, if not working, then playing chess.

Sahin Y.
Sahin Y.
Mobile Developer

Sahin Y.×

Sahin has over 8 years of software development experience. He specializes in the implementation of frontend technologies and mobile application, with expertise in WebRTC technologies. Sahin plays baglamav(traditional Turkish musical instrument) and enjoys hiking, tent camping, and reading sci-fi books.

Serkan A.
Serkan A.
React Developer

Serkan A.×

Serkan has more than 5 years of experience as a software developer. He likes to learn new technologies, frameworks, and software languages. He is a frontend developer who mostly works with React.js and Next.js, but he also likes to work with Node.js on backend. In his free times he likes spending time with his family and playing chess.

Mehmet Y.
Mehmet Y.
React Developer

Mehmet Y.×

Mehmet is a front-end developer who has been turning user stories into working features for ten years. He enjoys trying and implementing new technology for the front-end of web applications. In his free time, Mehmet built a camper-van by himself and now travels with it when he’s not working.

Mikhail K.
Mikhail K.
Developer

Mikhail K.×

Mikhail has 20+ years of experience in programming. His skillset includes hi load, different languages and databases. He enjoys playing volleyball and chess in his free time as well as spending time with his wife and two children.

Ivan K.
Ivan K.
Developer

Ivan K.×

Ivan has over 5 years of experience in development and support of websites, finding acceptable solutions for different business issues. He considers himself a programming enthusiast interested in developing his skills and is able to quickly learn new things.

Ali S.
Ali S.
React Developer

Ali S.×

Hikmat A.
Hikmat A.
Developer

Hikmat A.×

Hikmat has more than 5 years of software development experience. He enjoys building complex applications. In his free time he likes spending time with his family and playing video-games.

Konstantin R.
Konstantin R.
Developer

Konstantin R.×

Roman S.
Roman S.
Developer

Roman S.×

Roman is a full stack developer with more than 10 years of experience and continues to be passionate about developing software. Roman loves spending time with his wife and son who he says are perfect. He likes to be out in the sun, with a pair of sunglasses on and has fun by being on bikes and playing video games.

Oleksandr A.
Oleksandr A.
Developer

Oleksandr A.×

Oleksandr is a Senior PHP Developer from Ukraine with over 10 years of experience. He loves working on high-load, complex systems, and learning new architecture concepts and development approaches. He also likes history and playing basketball.

Arsen H.
Arsen H.
Developer

Arsen H.×

Arsen has more than 7 years of software development experience. He enjoys solving interesting problems and learning new things every day. When he is not working, he enjoys football and e-sports with his friends.

Advisors

OB Rawls
OB Rawls
Strategic Advisor

OB Rawls×

OB Rawls is an accomplished senior executive with a career in fintech, payments, and banking spanning over 30 years. Rawls is the former CEO of Global Payment Processing for Payafe and CEO of iPayment where he was responsible for building and leading global sales, support, and speciality teams.

Throughout his career, Rawls has also served in senior vice president roles with First Data, Hypercom, and Bank of America, in addition to a wide range of executive and managerial positions across some of the industry’s biggest players.

Rawls’ resume in the payments industry is near-unparalleled, and he brings decades of valuable experience and knowledge to IRIS CRM.

Charles Bishota
Charles Bishota
Strategic Advisor

Charles Bishota×

Charles Bishota is a payments lawyer and business executive with years of experience in the payments industry. He is the founder of his own law practice specializing in advisory to small and medium fintech organizations.

Prior to building his own law practice, Charles worked at Chase Paymentech and First Data in direct contract administration. In addition to his JD, Charles also holds an MBA.

Charles’ legal insights and exceptional payments industry experience bring great value to IRIS CRM.

Automate sales busywork.
Focus on your customers.

GET STARTED FOR FREE