Send And Receive SMS Messages In Your CRM

SMS marketing is quickly replacing email marketing as one of the most effective ways to reach your target prospects and customers where it’s most convenient for them. CRMDialer allows you to send SMS messages directly to your contacts and watch as their replies show up right on the lead form. Thanks to CRMDialer, communicating with customers and tracking responses via SMS has never been easier.


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  • CRMDialer allows you to send SMS messages directly to any phone number in the US & Canada ensuring you can reach your prospects and customers no matter where they live
  • SMS messaging is a smart and effective way to contact your leads, giving them the opportunity to respond quickly and easily by texting their replies
  • Getting a name wrong is embarrassing! Personalized messaging allows you to ensure no message is ever improperly addressed, even when SMS messaging with multiple leads simultaneously
  • CRMDialer displays incoming SMS message notifications every 15 seconds, ensuring you’ll never be late reacting to your prospects and customers
  • Incoming SMS messages from your contacts can contain any type of file attachment, including .doc, .xls, .pdf, and others. You’ll never have to worry about dropped attachments when you use CRMDialer
  • You can view the number of sent and received messages on the Sales Metrics page within CRMDialer, allowing you to carefully manage your usage volume
  • All incoming and outgoing SMS messages are automatically added as new notes on the appropriate customer lead form, meaning your important customer communications will always be properly filed and tracked

Response Rate Increase

Successful delivery and quick response are the keys to effective SMS messaging. CRMDialer allows you to send SMS messages directly from the same system that handles your customer resource management, meaning full customer information will always be at your fingertips while messaging with your prospects and clients. That allows fast, accurate responses which, combined with CRMDialer’s impressive 80% response rate, results in the ability to
close deals faster.


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SMS Is A Business Changer

Constant contact is the key to successful customer service and maximize sales. Having SMS capabilities built right into your customer resource management and power-dialer software provides you with the unmatched ability to respond to customer messages and send follow-ups and reminders. The proven result is incredible open rates and response rates that have the potential to be game changers for how your business interacts with customers.


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Frequently Asked Questions

Can I Send SMS Text Messages To Any Number?

With CRMDialer, you can send SMS text messages to any phone number in the United States and Canada, as long as the number is SMS-enabled. The vast majority of mobile numbers and even some landlines can receive SMS messages, making CRMDialer an incredibly powerful tool for reaching out to your target prospects and existing customers.

Are SMS Messages Free?

CRMDialer’s Unlimited Pro plan includes 10,000 messages per month at no extra charge, allowing you to remain in constant contact with your customers. For more than 10,000 messages, please contact us to inquire about a custom solution utilizing our Custom Enterprise plan.

Is Local Presence Enabled For SMS Messaging?

Just like the auto-dialer in CRMDialer, SMS messaging also supports the Local Presence feature. With the Local Presence feature enabled, your text messages will show up on prospects’ caller-ID as having been sent from a local phone number, boosting open rates and response rates!

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