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Forget about Traditional Debt Collection Software, Look to Customer Resource Management Instead
Published on: January 23, 2020
Read moreDebt collection is all about working with people, but forward-thinking collectors have long used software to help enhance those interpersonal interactions. That’s especially important considering the people debt collectors generally work with, people who don’t particularly want to pay, so anything that can grease the process is of great value. But the traditional software debt […]
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Scaling Growth by Leveraging a Power Dialer CRM Created for Debt Collection
Published on: December 4, 2019
Read moreWhile digital communications have overtaken the telephone in a number of industries, in the debt collection world, the phone call is still king. Luckily, modern technology has improved the efficiency and effectiveness of phone communications too, with the advent of internet-based power dialers. CRMDialer, one of the most full-featured customer resource management tools on the […]
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Best Practices for Using a CRM in Debt Collection
Published on: April 30, 2019
Read moreLet’s face it: No one likes a debt collector. But with collective household debt in the U.S. totaling more than $13.29 trillion, and approximately 70 million Americans with at least one debt in collection, it’s an industry that’s not likely going anywhere any time soon. And for those looking to get into the business, it […]