Published on: December 28, 2020
With margins generally well under 10%, the gap between successful and struggling collection agencies is narrow. Anything you can do to improve the efficiency of your agency’s operations is worth the effort. Unsurprisingly, debt collection CRM software has become a mission-critical tool across the industry thanks to its ability to streamline your agents’ workflows, provide […]
Lead Management and Conversion – How Taking Better Care of Your Leads Can Help Turn More of Them into Paying Customers
Published on: March 11, 2020
Ask any salesperson what they value most in their jobs, and they’ll probably tell you that it’s a hot lead. Effective lead management, from development right through to closing a deal, makes everyone’s job easier. It also ensures an effective, efficient sales process can be delivered to each and every prospect, greatly increasing the odds […]
Published on: January 31, 2020
Debt collection is an industry that serves an important purpose in commerce, ensuring that companies don’t drown in their unpaid accounts receivable and helping businesses to keep the doors open. That makes debt collection a potentially lucrative field for people with the right set of skills, and there trillions of dollars in outstanding consumer debt […]
Published on: January 23, 2020
Debt collection is all about working with people, but forward-thinking collectors have long used software to help enhance those interpersonal interactions. That’s especially important considering the people debt collectors generally work with, are people who don’t particularly want to pay, so anything that can grease the process is of great value. But the traditional software […]
Published on: December 4, 2019
While digital communications have overtaken the telephone in a number of industries, in the debt collection world, the phone call is still king. Luckily, modern technology has improved the efficiency and effectiveness of phone communications too, with the advent of internet-based power dialers. CRMDialer, one of the most full-featured customer resource management tools on the […]
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