Have you heard the nasty rumor that sales calls are dead? With the rise of social media and social selling, the chatter about the demise of using the phone for making sales has been swirling.
It’s true. People love getting emails, text messages and social media marketing. But there’s nothing that can totally replace the power of a good old-fashioned phone call. In fact, more than 40 percent of sales professionals point to phone calls as their most effective sales tool. Having email marketing and SMS marketing tools in your back pocket are helpful, but making phone calls lets you connect on a deeper level and add personalized touch to your sales process that people really respond to.
And when you use an online phone dialer, you can do it all smarter, more efficiently and less expensively than ever before. Read on to discover how online phone dialers like the one included with CRMDialer can help you make more sales.
Power Dialers Increase Efficiency
Having a power dialer CRM is about more than just making calls faster — although, let’s be honest, that’s a definite plus. It’s also about making those calls more efficiently. Not only can you place more calls during the course of your day compared to regular dialing, you also get extras like:
- Voicemail drop so reps spend less time leaving voicemails and more time closing deals
- Call queues that distribute incoming calls to available reps
- Missed call reporting that shows who missed a call and why
Automatic Call Recording Enhances Training
What do top-tier performers in nearly every facet of life have in common? From sports to sales, they all practice, practice, practice. And then they analyze their performance to see where they can make adjustments. Online phone dialers like CRMDialer automate call recording. Those recordings are stored right along with the lead records, allowing the sales professional and management to analyze them later. It’s great for training purposes and can really help you up your game.
Get an Assist When Needed
Back in the old days, to listen in on calls you’d have to pick up an extension. But with online dialers, teammates and supervisors can listen in on live calls seamlessly, right from their browser. Better yet, they can whisper hints to the sales rep or even jump in if things get tricky. Having that kind of support, and knowing that you can get help with your calls when you need it, inspires increased confidence for seasoned pros and newbies alike.
Improved Real-Time Insight
The key to successfully making sales is creating a positive sales experience. Buyers want someone who listens to their needs and provides relevant information without being pushy or overly salesy. Having key insights into what your prospects interests, pain points and questions may be is a great way to transform a sales call into a meaningful connection. Real-time visitor tracking on your website and email analytics can give you great data to inform your conversation and help you time your calls perfectly.
These are just a few of the ways using an online dialer can help you make sales. But here’s the thing — not all online dialers are the same. If you want to close more deals and make more sales, then look for one that streamlines your processes, makes everything you do more efficient and offers you the scalability and flexibility you need to weather the ups and downs of running a successful sales team.
If you’re looking for the best, look no further than CRMDialer. Power-packed with tools and features you need, from an online dialer to integrated email and SMS to visitor tracking and so much more, this platform delivers a powerful toolkit designed to help you boost your bottom line.
Best of all, you access everything on a single platform. That means you spend less time logging in and out of different systems, leaving you more time to do what you do best — sell.