Published on: January 31, 2020
Debt collection is an industry that serves an important purpose in commerce, ensuring that companies don’t drown in their unpaid accounts receivable and helping businesses to keep the doors open. That makes debt collection a potentially lucrative field for people with the right set of skills, and there trillions of dollars in outstanding consumer debt […]
Published on: January 23, 2020
Debt collection is all about working with people, but forward-thinking collectors have long used software to help enhance those interpersonal interactions. That’s especially important considering the people debt collectors generally work with, are people who don’t particularly want to pay, so anything that can grease the process is of great value. But the traditional software […]
Published on: December 4, 2019
While digital communications have overtaken the telephone in a number of industries, in the debt collection world, the phone call is still king. Luckily, modern technology has improved the efficiency and effectiveness of phone communications too, with the advent of internet-based power dialers. CRMDialer, one of the most full-featured customer resource management tools on the […]
Published on: April 30, 2019
Let’s face it: No one likes a debt collector. But with collective household debt in the U.S. totaling more than $13.29 trillion, and approximately 70 million Americans with at least one debt in collection, it’s an industry that’s not likely going anywhere any time soon. And for those looking to get into the business, it […]
Power Dialers and Debt Collection: Three Reasons Debt Recovery Services Should Consider Power-Dialing
Published on: March 5, 2019
Debt collection is a numbers game. Most agencies have hundreds or even thousands of outstanding accounts to follow-up on, and the most important job a management team has is enabling their agents to make a higher number of successful connections with those debtors. Arguably the essential tool agencies can employ to achieve that goal is […]
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