• Best Practices for Using a CRM in Debt Collection

    Debt Collection

    Let’s face it: No one likes debt collectors. But with collective household debt in the U.S. totaling more than $13.29 trillion, and approximately 70 million Americans with at least one debt in collection, it’s an industry that’s not likely going anywhere any time soon. And for those looking to get into the business, it can […]

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  • Power Dialers and Debt Collection: Three Reasons Debt Recovery Services Should Consider Power-Dialing

    Debt Collection Power Dialer

    Power Dialers and Debt Collection: Three Reasons Debt Recovery Services Should Consider Power-Dialing Debt collection is a numbers game. Most agencies have hundreds or even thousands of outstanding accounts to follow-up on, and the most important job a management team has is enabling their agents to make a higher number of successful connections with those […]

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