Customer relationship software has been all the buzz in the business world for several years now. In theory, it’s a great way to nurture customer relationships and take a business to the next level. But for a long time, the only options out there were clunky to use, required tons of time to perform manual data entry to transfer information from other systems into the CRM, took forever to implement and ultimately ended up being a costly mistake.
Then everything changed.
Businesses started learning more about what to look for, realized they needed to consider the end-user in their decision-making process and began choosing platforms that were user-friendly and easy to implement. Even more importantly, the software itself evolved, and platforms like CRMDialer emerged, offering a different kind of CRM — an all-in-one CRM to streamline business operations and make you look like a rock star. And here’s how.
It Saves Time
Did you know that an estimated 70% of most people’s time spent at work is wasted? Without an all-in-one solution, you can easily fall down the rabbit hole of time sucks, like logging in and out of multiple systems, reconciling spreadsheets and entering data. That’s the time you could better spend getting down to business.
When you choose a unified CRM solution, you give up nothing in favor of one slick system that does more for your business. No logging out of your CRM to log into your visitor tracking, email, chat, calendar or payment acceptance system. It’s all right at your fingertips.
It Reduces Errors
Remember that boring manual entry we mentioned earlier? When you have to enter information from one system to another, it opens the door to human error. An all-in-one solution like our power dialer CRM minimizes the need for manual entry. Because most — if not all — of your important operations are all performed on the same platform, the information gets stored in one easy to access place.
It Gives Your Business an Edge
The whole point of what you do is to serve your customers and clients and make money, right? When you have an all-in-one CRM, you can deliver more for your customers. Get more leads and keep them well organized with a database that offers unlimited contacts. Make more calls in less time with a power dialer with click to call. Learn more about your prospects and clients with real-time visitor tracking. Provide multiple payment options with a payment collection system that allows you to accept credit cards, ACH transactions and e-checks safely and securely.
It Puts Your Focus Exactly Where It Should Be
With other types of CRMs, you could spend far too much time figuring out how to use the system, teaching your team and basically twiddling your thumbs. With an all-in-one, you supercharge your workday. Eliminate inefficiency and you’ll find that the focus becomes laser-sharp on increasing leads, contacting prospects and best serve customers.
That’s just the tip of the iceberg. Benefits of using an all-in-one CRM as CRMDialer include:
- Better coaching with automatic call recordings, whisper, and barge
- Visitor tracking that provides insight into what customers are looking at and interested in
- Communication tools, including a power dialer, email, and SMS
- A searchable chat database to boost productivity and enhance collaboration
See for yourself. When you’re ready, sign up for one of our CRM plans to start experiencing the magic of an all-in-one CRM.