It’s crucial to have a sales CRM platform that’s easy to use and implement. That same platform should come packed with powerful tools to deliver the results and functionality you need. Before you choose a CRM, consider important details such as:
- The functions you need it to perform
- How quickly you want to implement the system
- Pricing and billing practices (when you’re small, flexibility matters)
- The kind of growth you’re expecting for your team and your business
- Whether you want it to integrate with your existing system or replace it
Once you answer these questions, check out how CRMDialer meets your needs and wants. This power-packed platform is more than just a call center cloud. It delivers big, helping you boost your performance and your bottom line. A few of the notable features include:
Click to Call Functionality
Two words: 300% increase. That’s right. That’s how much sales professionals can boost their contact rate. This power dialer replaces your current phone system and lets you build a fully-loaded telemarketing platform complete with IVR, voicemail drops and a local presence that boosts contact rates by about 400%.
An Easy-to-Use, Integrated Helpdesk
You always want to provide amazing customer service. After all, happy customers are at the heart of your thriving business. Having a helpdesk built right into your CRM can help you impress (and retain) your customers. Customize your support system and use it to view all requests, from the time a helpdesk ticket comes in until the time the issue is resolved.
Even if you’re on a team of only two, having the ability to quickly share ideas and information fosters a collaborative environment. Our chat function lets you create groups and public chat channels that let everyone keep up with vital information in one spot. You can also use the search function to quickly find what you need for easy research.
Did you know that an average of 44% of sales professionals give up after one follow-up call? Research shows that it takes around eight tries to get through to your prospects using traditional methods. When you use the integrated text messaging to make follow-up calls and confirm appointments, you can boost your response rate considerably. And the more prospects you reach, the higher your conversion rate soars.
Seeing what your prospects are doing on your website in real time improves lead quality, helps you prioritize calls and transforms your conversations from awkward cold calls into valuable conversations where you can talk about your prospects’ interests (you know more about them now) and answer their questions. Having this built right into your CRM is a real game changer.
You can get all that and more with a platform that’s seamless to integrate. Month-to-month billing and scalable plans make things easier than ever.