As a startup, you face unique challenges every day. Not only do you have to deal with fierce competition, but you’re also grappling with growing your business with limited resources, maintaining laser-like focus and creating the kind of enterprise-level structure that allows you to remain organized, measure performance and achieve your goals.
That’s why you need an awesome CRM. It can help you navigate many of your challenges, support your needs and ultimately give you the boost necessary to expand. For many startups, implementing awesome CRM software seems like it’s just a little out of reach. Like it’s something that you can only afford once you start growing.
If you’re looking for the best CRM software for startups, look no further than CRMDialer. This amazing platform is relatively new to the CRM market, but it’s powered by IRIS CRM, a company with years of success under its belt.
While that’s fabulous, the tools that you get can help take your startup to the next level. To give you an idea of what makes it so special, lets take a peek at five of its top features.
It’s not just a CRM. This gem also replaces your phone system with a power dialer CRM. Not only can you bypass investing in pricey phone systems, you also get more than just a phone. You get a power dialer with click to call, a feature that lets you make speedy calls right from your browser. Other helpful features include:
- Voicemail drop, which lets you spend less time leaving messages and more time getting down to business
- IVR, which negates the need to hire an extra person to work the phones
- Local presence, which lets you add a personal touch even with distant communications, while building your brand presence
Phone calls are effective, but you need several more communication tools. To eliminate the need to log in and out of your CRM to check email, this platform integrated inbound and outbound email that syncs with your Google or Outlook accounts. That way, you can access all your messages in a single spot. Even better, it also gives you email templates for branded messages and easier marketing outreach, scheduling to help automate some of your communications and metrics that let you keep an eye on how your emails are performing.
No need to grab your cell phone. You can now send texts right from your browser. Now, that may not sound like such a big deal at first blush, but consider this: Around 98 percent of text messages are opened compared to 20 percent of emails. Response rates are more than seven times higher with SMS. That’s a valuable tool to have built right into your CRM. It’s great for marketing and very effective for sending reminders, followups and account overviews as needed.
This chat forum isn’t just about sending instant messages. That’s a great part of what it can do, but it also provides a searchable database where you and your team can share files, images and important information. Set up channels by group or topic. This is all about fostering teamwork and building a fantastic company culture based on collaboration.
You’re navigating shark-infested waters. Part of your job is to differentiate your startup from the competition. One way to do just that is by providing the best customer service. The built-in helpdesk makes that possible. And you can do it from anywhere, on any device. Set up the ticketing system, and watch as incoming issues progress until they’re solved. Efficiency and stellar service go hand-in-hand toward making your startup the one to watch.
And this is all just the tip of the iceberg, really. You also get a database to keep all your contacts, leads and customers organized, visitor tracking for key insights and much, much more.
And if all that isn’t enough, here’s the best part — all these features? You get them on a single platform. You can send texts while you’re on the phone, right from your browser. CRMDialer gives you scalability, flexibility and efficiency.