Behind every innovation is a start-up story. A team that worked its way from the foundation up to provide a revolutionary solution for those seeking answers. For CRMDialer, this story of ours may have officially launched in April of 2018. But the path that led the team to where we are today began much further back.

Before we became a full-service telemarketing solution and CRM to businesses of all sizes, our sophisticated platform was merely an idea. It was the idea that a CRM solution could exist for businesses that didn’t require large amounts of both time and money to install and integrate into systems already in place.

As you get to know CRMDialer, get to know the team behind the tool. Learn more about us as we take a look back at how CRMDialer began.

We’re No Strangers to Innovation

The President and founder of CRMDialer, Dimitri Akhrin, CPP saw a need in the market back in 2010 while running and managing an independent sales organization (ISO). This need, naturally, was initially focused on the payment processing industry. He noticed that for many processors, there were limited resources available in terms of business management tools.

From this realization came the advent of IRIS CRM — a premier merchant services CRM tool specifically built for the payments industry. Today, this tool is now the leading system of its kind, utilized by hundreds of businesses and delighting loyal customers.

We Saw the Need to Fill a Gap

With IRIS CRM going strong, the team shifted gears. We realized that, for small and midsize businesses, there failed to exist a CRM that was highly-functioning, flexible, and easy to implement. There’s no shortage of CRM-based tools on the market, but for businesses in the earliest stages of growth, they come at a cost.

The CRMDialer team believes that organizations shouldn’t have to sacrifice enterprise-level functionality for affordability. Instead, they should be able to communicate and collaborate at the highest level in an effort to build the foundation for higher quality customer relationships and more closed deals.

Our Revolutionary Power Dialer CRM Platform Was Born

From this belief, CRMDialer was born. It’s powered by the award-winning IRIS CRM to provide full-service telemarketing and CRM services to businesses of all shapes and sizes. From mortgage brokers to church management, there are a variety of industries that stand to benefit from the platform.

Rather than having to outsource communications to costly phone app and third-party vendors, features like the built-in power dialer make it possible for teams to conduct lightning-fast calls from their browsers. And for sales and marketing, SMS functionality allows teams to improve their response rates across potential leads directly from the same CRMDialer system.

CRMDialer is also compatible with your merchant account for fast and easy payment processing acceptance. You can submit transactions and accept client payments across any number of vertical markets. All of these features are layered onto a suite of powerful sales tools that not only keep current client relationships thriving, but ensure more closed deals in the future.

See for yourself what makes CRMDialer the best in its class. Take a free 30-minute tour of our solutions!