CRMDialer is a customer management firm utilizing its information and broad access to data to make work easier for other companies. With their technological know-how, they have come up with software to accomplish services such as intelligent document recognition, information compliance, etc. Integrated phone systems are their latest invention. Below are reasons why it will benefit your business.
Local presence is a feature allowing your sales representatives to dial-up prospects automatically using local area codes. The dialers connect to voice over Internet protocol, VoIP, that provides contact details from different areas in advance. A local presence will increase your contact rates by about 400%. With this dynamic caller ID, you are bound to sign more clients.
Cloud-Based Contact Center
Companies in time get the need to re-invest as their phone systems become obsolete. At the cost of one, you could acquire an integrated phone system and thus eliminate the need for expensive phone systems and their associated software. IPS utilizes a cloud-based call center. It allows access to contacts and technological edge with increased reliability and security.
CRMDialer Call Center Software
Apart from subsidized call rates, an integrated phone system allows call initiation directly from the lead. At a single click, the manager can listen in on a live call. Also, CRMDialer gives you the option for call recording for quality analysis later on. CRMDialer has no restrictions on inbound calls and you can access call metrics that show you the number of calls in and out of your firm and for how long.
Integration of customer relation management CRM and CRMDialer is the big break your firm needs to close more deals. Employ integrated phone systems and realize your potential in business process optimization. To set up an integrated phone system in your business, contact us.