More affordable, accessible, and prevalent in the United States than ever before, the solar energy market has grown exponentially over the last ten years. In fact, as of 2017, 2% of all electricity generation in the country came from solar sources.
With this growing demand for renewable energy, the competition in solar technology finds itself on the rise as well. Companies are eager to stake their claim to a piece of this increasingly profitable sector of the industry.
If you are one of these companies, then you know this situation all too well. You also know that making the sale and building your customer base is imperative to your business’ long-term success.
To accelerate growth alongside the market, you need a CRM that can take your internal processes to the next level.
In choosing the best CRM for solar businesses and installers, make sure the technology enables you to do the following:
Keep Track of Every Single Lead
The competitiveness of solar means that you can’t afford to lose leads. And you certainly can’t afford to lose them on account of a poor sales workflow and/or mismanagement.
With CRMDialer, our solar sales tools make advanced lead management possible for companies big and small. You’ll be able to track every contact made, email sent, and appointment set with seamless Outlook and Gmail integrations. Additionally, our SMS functionality gives your sales agents the ability to connect with prospects more directly via text message.
Customize Your Sales Workflow
Your sales team is only as good as their ability to anticipate how to best address a potential customer’s needs. Thanks to visitor tracking with CRMDialer, they can proactively do just that with real-time information surrounding the website content a lead has engaged with.
Having this knowledge at their fingertips allows your sales team to better customize their approach. They can tailor messaging from day one and more thoughtfully engage prospects with solutions best suited to what they’re looking for.
Automate Administrative Tasks
When time is of the essence, the last thing your reps want to get hung up on are daily administrative tasks like managing documents, scheduling meetings, and following up on billing. While all necessary elements of the day-to-day, there’s no denying that these minutes eat away at activities that could be more immediately beneficial to your bottom line.
As the best CRM for solar businesses and installers, CRMDialer makes it possible for you to bring automation to administration. And you can do so using one single platform across multiple reps. This keeps everyone aligned and focused on what matters most, while also keeping relevant information for sales managers easily accessible at all times.
Prioritize Customer Service
In order to build a successful solar energy company, you need to invest in customer service from the very beginning. Retaining your current client base is just as important as customer acquisition.
CRMDialer is the tool for supercharging your sales and customer rep capabilities. Our built-in help desk feature gives your agents the ability to set up automatic notifications and ticket creation for effortless tracking. The less time spent digging around for information on a customer issue means more time spent providing solutions and driving referrals.
Don’t get lost in the competition. Schedule a free 30-minute tour to learn more about what CRMDialer can bring to your solar business.