Call Center Software
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Boost Your Call Center Productivity
Published on: January 16, 2019
Read more about Boost Your Call Center ProductivityCall center inefficiency happens to the best of us. Maximizing productivity while minimizing overhead costs is a struggle that every business can understand. Clunky hardware, exhausted agents and inefficient technology are just a few of the common complaints plaguing call centers. But before you can start improving productivity, it helps to evaluate your operations and […]
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Call Center Productivity: 5 Ways to Increase Your Team’s Effectivity
Published on: January 4, 2019
Read more about Call Center Productivity: 5 Ways to Increase Your Team’s EffectivityProductivity is at the heart of every successful call center. It’s among the key factors in reducing overhead costs and boosting the bottom line while also providing incredible customer service. If you’re like many call centers, you struggle from time to time with effectiveness and efficiency. This is where great CRM can lend a helping […]
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What Makes Our Software Better Than Salesforce?
Published on: December 10, 2018
Read more about What Makes Our Software Better Than Salesforce?Salesforce is one of the leaders in the CRM marketplace, and it has been since it launched in 1999. But it’s not without its drawbacks. If you take a look at reviews, you’ll see that many users find it expensive – especially for small businesses. Other drawbacks include the need for extensive customization and lengthy […]
