Published on: July 5, 2019
Customer resource management is all about enabling better sales and customer service through the centralization of customer information and task handling. A good CRM platform makes the job of every member of a sales organization easier by bringing all of their tasks into a single point of control, and by automating or eliminating much of […]
Published on: May 10, 2019
Whether you work in operations or customer support, there are only so many hours in a day you can dedicate to knocking out a workplace to-do list. Polls show that for over half of US workers, that number of hours tallies up to an average of 50 per week. And for one in five full-time […]
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