Published on: May 10, 2019
Whether you work in operations or customer support, there are only so many hours in a day you can dedicate to knocking out a workplace to-do list. Polls show that for over half of US workers, that number of hours tallies up to an average of 50 per week. And for one in five full-time […]
Published on: May 2, 2019
The old adage, “Failing to plan is planning to fail,” is as fitting to sales teams as it is to anything in business. Without a defined approach, your sales team won’t be able to prioritize their targets or use their time and energy efficiently. And when that happens, sales volume plummets, quotas are missed, and […]
Published on: April 18, 2019
Being a mortgage broker is hard work. Not only do you have to fully understand the ins and outs of large financing products, but you also have to be a great people person in order to close sales. The better sales experience you can provide, the more likely a customer is going to choose your […]
Published on: March 19, 2019
Credit repair is all about tracking and follow-up. Whether the contact is with a prospect, a client, or a creditor, success in the credit repair business requires constant communication. That’s what makes power dialers such an indispensable tool for credit repair agents. A quality power dialer not only boosts the amount of volume an agent […]
Published on: March 15, 2019
Collecting past-due accounts can be a messy business. Debtors can often be uncooperative and sometimes downright nasty, and debt collection agencies are bound by dense regulation and subject to heavy fines should they step out of line. In a game that’s difficult enough as it is, customer resource management tools are one way that agencies […]
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