• The Power of Payment Collection in Your CRM

    Payment Collection in Your CRM

    Cash payments are quickly going extinct, and whether you’re in B2B or B2C sales, your customers now expect to be able to pay electronically. Failure to offer them the payment options they want is a surefire way to stand out for all the wrong reasons, so it’s important to offer a wide variety of electronic […]

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  • Support Center Basics, CRM 101

    Support Center

    Customer service support is a tough but rewarding business. You often walk the line between calming down frustrated (and sometimes angry) customers, solving issues and trying to be as efficient as possible. The hustle of a busy support center isn’t the only hurdle. Some of the other big challenges most support centers face include: Customer […]

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  • Why Salesforce Uses Too Many 3rd Party Services To Achieve Payments Acceptance?

    Online Payment Processing

    One look at the payment processing solutions listed on the Salesforce store, and you’ll see there are tons of third-party options. In fact, there are more than 40 third-party services used by Salesforce customers to achieve payment acceptance. Call us crazy, but we’re fans of a simpler, more streamlined approach. Third-party services are great. After […]

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  • Understanding Online Payment Services – The Complete Guide

    Accept Online Payments

    Customers — and this is true for business-to-business and business-to-consumer business models — increasingly expect the convenience of being able to get paid online. Until relatively recently, most small businesses and organizations were stuck collecting payments manually. But as technology continues evolving, so do your payment options. Best of all, accepting online payments gets your […]

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  • AppFrontier Chargent Salesforce Alternative Competitor For Collecting Online Credit Card Payments

    Competitor For Collecting Online Credit Card Payments

    There are lots of payment processing apps and platforms out there. While Salesforce’s Chargent offers businesses a viable option, it’s not the only option available for CRM-based payments. In fact, CRMDialer’s newest feature that lets businesses collect customer payments from their CRM might just be your new favorite alternative. For far too long, businesses struggled […]

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CRMDialer is an easy to use CRM that helps businesses save time and increase their profit by combining Phone, Email, SMS and more into a single system.

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