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Support Center Basics, CRM 101
Published on: January 31, 2019
Read moreCustomer service and support is a tough but rewarding business. You often walk the line between calming down frustrated (and sometimes angry) customers, solving issues and trying to be as efficient as possible. The hustle of a busy support center isn’t the only hurdle. Some of the other big challenges most support centers face include: […]
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Why Salesforce Uses Too Many 3rd Party Services To Achieve Payments Acceptance?
Published on: January 29, 2019
Read moreOne look at the payment processing solutions listed on the Salesforce store, and you’ll see there are tons of third-party options. In fact, there are more than 40 third-party services used by Salesforce customers to achieve payments acceptance. Call us crazy, but we’re fans of a simpler, more streamlined approach. Third-party services are great. After […]
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Understanding Online Payment Services – The Complete Guide
Published on: December 12, 2018
Read moreCustomers — and this is true for business-to-business and business-to-consumer business models — increasingly expect the convenience of being able to pay for their goods and services online. Until relatively recently, most small businesses and organizations were stuck collecting payments manually. But as technology continues evolving, so do your payment options. Best of all, accepting […]
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AppFrontier Chargent Salesforce Alternative Competitor For Collecting Online Credit Card Payments
Published on: November 20, 2018
Read moreThere are lots of payment processing apps and platforms out there. While Salesforce’s Chargent offers businesses a viable option, it’s not the only option available for CRM-based payments. In fact, CRMDialer’s newest feature that lets businesses collect customer payments from their CRM might just be your new favorite alternative. For far too long, businesses struggled […]
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Essential Financial CRM Software Features to Collect Customer Payments Quickly
Published on: November 10, 2018
Read moreFor far too long now, CRM users have had to log out of their CRM and sign into another program or system to access extra functions and features, including the ability to collect payments. Not so anymore! CRMDialer just unveiled its latest game-changing function — payment acceptance. Now, not only can you collect customer payments […]