Published on: January 23, 2020
Debt collection is all about working with people, but forward-thinking collectors have long used software to help enhance those interpersonal interactions. That’s especially important considering the people debt collectors generally work with, people who don’t particularly want to pay, so anything that can grease the process is of great value. But the traditional software debt […]
Published on: December 4, 2019
While digital communications have overtaken the telephone in a number of industries, in the debt collection world, the phone call is still king. Luckily, modern technology has improved the efficiency and effectiveness of phone communications too, with the advent of internet-based power dialers. CRMDialer, one of the most full-featured customer resource management tools on the […]
Published on: April 30, 2019
Let’s face it: No one likes a debt collector. But with collective household debt in the U.S. totaling more than $13.29 trillion, and approximately 70 million Americans with at least one debt in collection, it’s an industry that’s not likely going anywhere any time soon. And for those looking to get into the business, it […]
Published on: August 6, 2018
A debt collector has a variety of software options available to them. But the key to choosing the right debt collection software is finding an all-in-one solution that simplifies, streamlines and organizes information so reps can stay focused on contacting debtors and connecting with people who owe money to boost the debt collection business’ bottom […]
Published on: July 31, 2018
The debt collection industry has experienced rapid growth in the last decade or so. Like other businesses today, they have their share of challenges. For starters, people typically have a resentful attitude toward the companies offering to help them get out from under their debts. Even more? Tracking down and actually making contact with the […]
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