Published on: April 22, 2020
Thanks to the emergence of a sea of local digital firms, competition in the marketing and advertising space are fiercer than ever. To ensure your agency stands out above the crowd, you need to give your team the tools they need to perform their jobs better and make client interactions more impressive than the competition. […]
Published on: October 25, 2019
Customer resource management tools have been exploding in popularity and revolutionizing the way businesses handle their sales, lead management, and marketing processes. Now, CRMDialer is enabling companies to add calling to that list, thanks to the platforms built-in softphone. CRMDialer’s industry-leading best power dialer software fully replaces a company’s existing phone system, eliminating monthly phone […]
Published on: March 15, 2019
Collecting past-due accounts can be a messy business. Debtors can often be uncooperative and sometimes downright nasty, and debt collection agencies are bound by dense regulation and subject to heavy fines should they step out of line. In a game that’s difficult enough as it is, customer resource management tools are one way that agencies […]
Published on: February 28, 2019
Did you know that more than 90% of customer interactions happen over the phone? And it isn’t just limited to cold calling and prospecting. Think about the amount of time you typically spend following up with customers, checking in with professional colleagues and responding to questions and inquiries. Given the huge chunk of time that […]
Published on: February 27, 2019
In marketing circles, many people say that content is king. But we’re fairly certain that, as important as the content may be, customer support experience is the newly crowned king for all businesses. Customer service has always been an important part of every successful business. But research conducted in the last few years suggests that […]
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